Tuesday, July 2, 2013

T-minus One Month...

I have one month left of my program. I don’t like reading those words because this program was the greatest decision I have made for myself. However, I am going to finish school and I will get my butt back down here as quickly as humanly possible! So for this update I’m going to talk about extensions, my new position, and any other things that are on my mind at the moment!
            Extensions!!! Oh, extensions… once these come out during the last 6 weeks of your program you will probably see three different types of people: those who apply, those who want to but won’t/can’t, and those who basically think the DCP is hell on earth. Let’s start off with those unhappy DCPers, shall we? Basically, they hate the program and Disney. They met some great people but they hate their job, hate the hours, don’t go to the parks and take advantage of the perks, and just want to get back home. There’s nothing wrong with these people, just that they didn’t have the experience they thought they would and they’re over it. If you don’t let them bother you then you won’t even notice them! :- ) Then we have the kids who would like to apply to extend – or at least like the idea of it – but they won’t or can’t. At the moment that is me and several of my friends. We are either need to finish school, have to go back home, or have different plans for our futures. Then we have the kids who will apply for extensions. You apply, then you get an email saying okay thanks we’ll let you know later, and then you wait. And the waiting sucks, and basically all you can think about is whether you were approved to extend or not. Then you get an email saying yay or nay and your plans will basically be made for the next few months!
            On to my position at All Star! There are sooo many cast members within the Front Desk role alone, but luckily I have been getting to know everyone a little more and feeling more comfortable in my position. I love being a runner; I can move around all day, walk outside, converse with CM’s and guests and face some fun challenges along the way. I’m probably at the actual front desk once or twice a week and runner 3-4 times a week. This isn’t common, but I believe the managers and scheduling knows that I like being a runner and they always see me as one so my schedule has kind of shifted towards that role. Front desk is definitely interesting, I like the ability to converse with CM’s near you and that you are one of the first people guests will see when arriving. There is a lot of responsibility such as making sure guests rooms are clean and ready, finding their reservation and ensuring everything is correct, fixing any issues a guest may have whether it was at the parks or in the resort, and making sure your bank is even. I don’t mind the bank until I pull cash (so when someone pays with cash) then it becomes a bit of a hassle. Usually, it’s just a few extra steps and then you are done; however, for me something always goes wrong! The machine will break, I can’t figure out why the computer is saying my bank isn’t even when I have counted it 30 times and I can guarantee it is. It’s just stupid things that make my day a little more difficult, but everything works out! I also just had my first curbside shift which I liked! Basically we walk around the lobby with an iPad and greet guests getting off the Magical Express, or answer any questions they may have, and try to contain the line by getting as much information as possible so that the cashier (a.k.a front desk) doesn’t have to ask. It is fun and easy, and I get to talk to a lot of people which is great for me!

            Other than work and extensions, Disney has been swell! I am trying to get everything that I want to do into my last month here, so wish me luck on that! I am also trying to hang out with everyone who is leaving or lives here before I leave, I hate goodbyes and I have to do them again! But this program has been wonderful and I cannot wait to return to Florida, I just have to get that degree and then I’m golden! :- )